Plum Therapy Privacy Policy: Protecting Your Information

Updated: January 2026

The website and its Content are owned by Plum Therapy. Plum Therapy (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or interact with our website and its content (the “Website”).

We may update this Privacy Policy from time to time. Any material changes will be communicated via a prominent notice on our Website and/or by email where appropriate.

Information We Collect

We collect information you voluntarily provide directly, such as when you: 

  • Submit an inquiry via a form

This information collected may include, but is not limited to your name, email address, and phone number. We do not intentionally collect sensitive health information through this Website.

Use of Your Information

We may use your information to:

  • Provide and improve our services

  • Respond to your inquiries

  • Maintain the security and functionality of our Website

We do not sell or rent your personal information.

Protecting Your Information 

We take reasonable administrative, technical, and physical steps to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Web Browser Cookies

Our Website may use cookies to enhance your experience. Cookies are small files stored on your device by your web browser to remember preferences, analyze site traffic, and customize content. You can adjust your browser settings to manage cookies, including refusing them, though some features of our Website may not function properly is cookies are disabled.  

Disclosure of Information

We do not sell or trade your personal information to third parties for marketing purposes. We may share information with trusted service providers who assist us in operating the Website and delivering services, subject to confidentiality. We may also disclose information if legally required. 

Third-Party Links

Our Website may contain links to third-party websites, each of which has its own privacy policies and we are not responsible for the content, practices, or privacy standards of third-party websites. We encourage you to review their policies before providing personal information.

Children’s Privacy

This Website is intended for a general audience and does not offer services to children under the age of 18.

If a person under 18 submits personal information through this Website, we will use that information solely to inform them that our services are not available to minors and will not retain the information for any other purpose.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or outdated information

  • Request deletion of your personal information, where appropriate

  • Withdraw consent, where applicable

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

Updates to this Privacy Policy will be posted on this page, with the latest revision date indicated.

Contacting Us 

If you have any questions or wish to exercise your privacy rights, please contact us at hello@plum-therapy.com.